We accept returns only if the product arrives damaged, leaked, or incorrect.

Eligible for Return

• Damaged product

• Leaked product

• Wrong item received

Not Eligible

• Opened or used products

• Broken outer box but product is safe

• Change of mind

Return Window

You must report any issue within 24 hours of delivery along with photos/videos as proof.

Refund / Replacement

After verification, we will provide either:

• Replacement, or

• Store credit (if replacement is not available)

For faster support, contact:
📩 support@letshye.com

🛡 Damage Claim Policy

If your product arrives leaking, broken, or unusable, you are eligible for a replacement claim.

Required for Claims

1. Order number

2. Photos of damaged item

3. Packaging photos

4. Unboxing video (recommended)

Important Note

• Leaked or broken product = Eligible

• Box damage only (product safe) = Not eligible

For urgent complaints, contact:
📩 ceo@letshye.com